Operations Executive - Golf & Leisure Venue

THE ROLE

As a Golf & Leisure Operations Executive, you will take greater ownership of the daily operation at our driving range, coordinating facilities, equipment, activities and operational requirements. You will resolve day-to-day issues, support the team and take ownership of assigned projects and improvements.

WHAT YOU'LL DO

Daily Operations & Facilities

• Coordinate daily operations across assigned facilities and operational areas.
• Monitor facility and equipment readiness and address routine operational issues.
• Coordinate maintenance follow-up and ensure operating and safety procedures are followed.

Team Support

• Guide Operations Assistants and interns in daily operational activities and work priorities.
• Share practical knowledge and reinforce consistent operating standards.

Guest Experience

• Assist guests with operational matters and resolve routine service issues.
• Work with Customer Relations to address guest needs and support service recovery where required.

Events & Projects

• Coordinate operational requirements for events, activities and programmes.
• Take ownership of assigned projects, new initiatives and operational improvements.
• Support the implementation of new facilities, equipment, systems and procedures.

Cross-Functional Support

• Coordinate with Customer Relations, F&B and other teams to maintain smooth daily operations.
• Provide operational or guest-service support when required, within training and assigned responsibilities.

WHAT WE’RE LOOKING FOR:

• Relevant experience in operations, hospitality, leisure, sports, recreation, facilities or a related environment.
• Experience coordinating people, activities or operational tasks is an advantage.
• Good organisation, problem-solving and decision-making skills, with the ability to take ownership of assigned responsibilities.
• Comfortable working hands-on and interacting with guests.
• Able to work independently and coordinate effectively with the wider team.
• Willing to work rostered shifts, including weekends and public holidays.