Resort/Hotel Manager

A resort manager oversees all daily operations, staff, and business performance of a resort to ensure high guest satisfaction and profitability.

Key Responsibilities

• Department Oversight: Manage front desk, housekeeping, food and beverage, maintenance, and recreation services.
• Financial Management: Handle budgeting, P&L statements, payroll, billing, and procurement to maximize profit.
• Staff Leadership: Hire, train, mentor, and evaluate resort employees across all teams.
• Guest Relations: Monitor customer feedback, resolve complaints, and maintain top-tier service standards.
• Safety & Compliance: Ensure the property complies with health, safety, and building regulations. [1, 2, 3, 4, 5, 6]

Requirements & Qualifications

• Education: A degree in hospitality management, business administration, or tourism.
• Spoken and Written Language : English, Berhasa Indonesia/Malaysia
• Experience: Several years of progressive experience in hotel or resort operations.
• Skills: Strong leadership, problem-solving, communication, and financial