Service Technician

Company Overview

Leaf Ocean Pte Ltd leads in the Beauty, Medical, and Wellness industry across Asia-Pacific, offering clinically proven, high-quality products and equipment for face and body treatments. We customize solutions to meet diverse clinic and salon needs, driving customer satisfaction and business success.

Job Summary

Perform maintenance, installation, and repair of aesthetics equipment while troubleshooting technical issues. Support daily operations and customer service to ensure equipment reliability and client satisfaction.

Responsibilities

• Perform preventive and corrective maintenance on aesthetics equipment to ensure optimal functionality
• Install and repair aesthetics equipment, adhering to safety and quality standards
• Troubleshoot equipment and technology issues to minimize downtime and improve performance
• Analyze technical problems and develop strategic solutions to enhance equipment reliability
• Conduct servicing in both workshop and field environments to support client needs
• Facilitate daily operational activities to maintain smooth workflow and service delivery
• Respond promptly to customer queries related to equipment maintenance and technical support
• Build and maintain positive relationships with customers to foster trust and repeat business

Required competencies and certifications

• Hold a Class 3 driving license to support occasional overseas assignments
• Possess NITEC 3 / Diploma in Electrical, Electronic, Mechanical, or equivalent qualification
• Demonstrate at least 2 years of relevant experience in equipment repair and maintenance

Preferred competencies and qualifications

• Exhibit strong teamwork, self-motivation, and service orientation
• Manage multiple tasks effectively by prioritizing and organizing time efficiently
• Maintain a positive attitude, responsibility, and passion for the role
• Learn quickly, work independently, and perform well under pressure
• Possess basic computer literacy to support operational tasks

Other Information

• Basic salary plus transport allowance provided
• Annual leave and medical benefits available after probation period
• Opportunity to gain valuable work experience in a supportive environment
• Commitment to a safe working environment
• Career advancement opportunities available