Student Management Officer (Youth) |School |West

1. Investigation and Discipline Case Management

a. Assist in conducting preliminary investigations and fact-finding interviews relating to student discipline incidents.

b. Gather and review relevant evidence, including CCTV footages, where authorized by the Authority.

c. Obtain and document statements from students and witnesses, where appropriate, and compile relevant evidence to support investigations.

d. Prepare accurate and structured incident reports, including findings abd supporting evidence, for review and further directions by the relevant school personnel.

e. Maintain proper documentation of discipline cases, analyse discilplinary offense data and trends, and provide timely updates to the Head of Department (HOD) Student Management.

f. Liase with the SM Committee and Form Teachers to communicate investigation outcomes and ensure appropriate follow-up and closure of discipline cases.

2. Implementing of Disciplinary Consequences & Restorative Practices

a. Work closely with the SM Committee and Form Teachers to ensure that students report for assigned disciplinary consequences, including in-school detention, after-school detention and/or in-school suspension.

b. Manage and supervise students serving in-school detention, after-school detention and/or in-school suspension.

c. Support learning continuity by ensuring that students remain meaningfully engaged in assigned academic work during detention and/or in-school suspension.

d. Assist in supervising corrective work and restorative activities as directed by the Authority.

e. Encourage students to reflect on their behaviour, take responsibility for their actions and make positive behavioural changes through appropriate restorative practices.

3. Student Supervision & Maintainance of School Discipline

a. Conduct regular patrols within the school premises, particularly during periods of high student movement, including transitions between lessons, recess times and dismissal.

b. Conduct patrols in the vicinity of the school, as directed by the Authority, to monitor student conduct and reinforce appropriate behaviour beyond the school premises.

c. Support the m,aintenance of orderliness, appropriate noise levels and adherence to school rules and routines in classrooms, common areas and other designated locations.

d. Maintain a visible and proactive presence to deter inappropriate behaviour and reinforce the school’s expectations of student conduct.

e. Identify and promptly report potential disciplinary concerns, safety risks or emerging behavioural issues to the relevant school personnel.

4. Student Engagement & Mentorship

a. Engage students positively during recesses,lunch periods and other appropriate periods to build rapport and reinforce positive behaviour.

b. Observe student behaviour and identify students who may require additional guidance or intervention, and refer concerns to the Student Development Team or relevant school personnel.

c. Monitor student interactions and intervene appropriately at an early stage to prevent or de-escalate tensions, disputes and potential conflicts.

d. Support the SM Committee in promoting positive discipline approaches that emphasise student reflection, accountability and restorative practices.

e. Foster respectful interactions and support the strengthening of TSR through consistent, fair and emphathetic student engagement.