Senior Technical Support Engineer (Electronics)

Job Responsibilities:

· Deliver front-line technical support to customers during product development to resolve issues and facilitate progress

· Gather and document detailed technical requirements and specifications from customers to guide product development

· Communicate technical issues clearly and provide detailed explanations to the HQ Application team for resolution

· Conduct regular customer visits to build and strengthen long-term relationships and trust

· Assist customers throughout product qualification phases to ensure adherence to development schedules until mass production (MP)

· Present pre-sales technical information on product strategies, roadmaps, features, industry trends, and competitive positioning to customers

· Collect and analyse customer feedback to inform Marketing on design requirements, product improvements, and new product opportunities

· Demonstrate and explain new products to customers to support adoption and understanding

· Perform tests and evaluations for display product qualification to verify product performance and compliance

Requirements:

· Bachelor of Science degree in Engineering (Electrical/Electronics) or equivalent.

· Minimum 3-5 years of relevant experience in the electronics industry.

· Practical field experience or hands-on knowledge in multi-disciplinary system design and development, including electrical, electronics, computerized, and mechanical systems.

· Field experience as a Field Application Engineer (FAE) in the notebook display industry.

We would like to invite interested applicants to apply.

Thomas Tan Teck Nang

Registration No: 12C6253

License No: R2094900

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