Central Screening Unit Specialist (12 months contract - Through an External Agency Payroll Provider)

GENERAL DESCRIPTION

• The Central Screening Unit (CSU) is a dedicated team in the Client Documentation Services, COO Department, within Private Banking. This unit is responsible to conduct name screening, review the results and provide appropriate comments. Each member of the team works proactively with the business, and other internal functions. He/she is responsible for the accurate and timely processing of the account opening, as well as the efficient handling of enquiries, escalating to senior colleagues where necessary.

KEY FEATURES OF THE POSITION

Client Management (internal)

• Perform name screening and searches on prospective clients and existing customer base
• Check quality of submission for name screening and where required, request further information from Front office
• Review and disposition of hits adequately documented. Promptly escalate all true and potential hits within the required timeline.
• Ensure quality service is provided to internal clients i.e. Relationship Managers / Assistant RMs

Business Management

• Strong commitment to quality service and a desire to drive continuous process improvement initiatives
• Support new initiatives and ad hoc tasks as assigned by HOD
• Support the team in user acceptance testing

Regulatory Responsibilities &/OR Risk Management

• Ensure adherence to relevant regulatory laws, compliance policies and procedures when performing quality review
• Work with Compliance and other stakeholders

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

• High level of integrity, commitment and drive to excel in the role
• Demonstrates initiative, passion, independence and is an effective team-player
• Able to work in a fast-paced environment and handle tight deadlines
• Excellent inter-personal skills with service oriented mind-set

Professional and Technical

• Degree/ Diploma holder with at least 1 year of relevant experience in name screening will be an advantage.
• Good MS Office software knowledge