Human Resource Executive

About the Role

We are seeking a hands-on and proactive HR Executive to support our growing network of food retail outlets in Singapore. In this role, you will be the key point of contact for store managers and frontline staff, managing the full employee lifecycle. The ideal candidate thrives in a fast-paced environment and understands the operational realities of a manpower-intensive food retail business, from high-volume recruitment to managing foreign work passes and shift-based payroll.

Key Responsibilities

1. Manpower Planning

• Partner with Operations Managers to forecast manpower needs and develop talent pipelines for high-turnover positions.

• Handle work pass applications, renewals, and cancellations (WP/SPass) for foreign employees in compliance with MOM regulations.

2. HR Operations

• Maintain accurate employee records and HRIS databases, ensuring all documentation (contracts, confirmation letters, warnings) is compliant with the Employment Act .

• Administer leave and attendance tracking for shift-based teams.

3. Employee Relations & Engagement

• Serve as the first point of contact for employee grievances, disciplinary matters, and workplace disputes, fostering a positive work environment.

• Conduct regular outlet visits to engage with frontline staff and assess morale.

• Support employee retention initiatives, including welfare programs and recognition activities tailored to food retail staff.

4. Compliance & Training

Ensure strict compliance with MOM legislation, including the Employment Act and Fair Employment Practices.

Coordinate mandatory training (e.g., Food Hygiene Certification) and onboarding programs for new hires.

Assist in the implementation of performance appraisal frameworks and incentive schemes for outlet staff.

Requirements

Education: Diploma or Degree in Human Resources, Business Administration, or a related field .

Experience: 2–4 years of relevant HR experience, preferably within Food Retail, F&B, or Hospitality.

Knowledge: Familiarity with Singapore employment laws (MOM), CPF contributions, and work pass processes is essential.

Skills: Strong communication and interpersonal skills to manage a diverse, multilingual workforce. Proficiency in HRIS and payroll software.

Attitude: Highly organized, able to multitask in a dynamic environment, and willing to travel between outlets when required.

What We Offer

• Competitive salary package (commensurate with experience).

• Opportunity to grow with a dynamic team in Singapore’s vibrant food retail industry.

• Staff meal benefits and a supportive work culture.