Training & Education Coordinator

About the role

Training &Education Coordinator

The Training & Education (T&E) Coordinator is responsible for planning, coordinating, and executing clinical and educational programs that support business growth and customer development in JAPAC. Reporting to the Clinical Director, JAPAC the role works closely with Key Opinion Leaders (KOLs), universities, training partners, Sales, and Marketing teams to deliver impactful training initiatives, educational events,and customer engagement programs in alignment with company objectives and strategies.

What You’ll Do

• Coordinate and support Training & Education (T&E) programs, including workshops,seminars, symposiums, study clubs, webinars and hands-on training.

• Manage the end-to-end coordination of events, including venue arrangements,registrations, invitations, vendors, speakers/KOLs, logistics, materials,catering and on-site support.

• Coordinate with KOLs, universities, training partners, Sales and Marketing teams to support educational activities and customer engagement.

• Support product launches, exhibitions, congresses and customer engagement events.

• Manage event calendars, budgets, purchase requests, invoices and post-event administration.

• Coordinate the preparation and maintenance of training, marketing and event materials.

• Support the company’s digital and social media activities, including coordinating content calendars, preparing and scheduling posts, and promoting educational programs, events and product-related activities.

• Work with Marketing and relevant stakeholders to ensure digital and social media content is consistent with brand guidelines and company requirements.

• Support digital campaigns, webinars, email communications and other online engagement activities.

• Track event participation, feedback and basic digital/social media engagement metrics, and prepare regular reports.

• Maintain T&E databases, attendance records, event documentation and other administrative records.

• Ensure educational programs, speaker engagements, events and digital activities follow applicable company policies and compliance requirements.

• Execute product launch initiatives and promotional activities & collaborate with sales teams on lead generation and nurturing activities with a collaborative,team-oriented approach.

What You’ll Bring

• Diploma in in Business, Marketing, Healthcare, Life Sciences, Education, or a related field.

• Minimum3 years of experience in Training & Education, Clinical Education,Professional Relations, Sales Training, or the dental/medical device industry.

• Experience working with dealers/distributors, Key Opinion Leaders (KOLs), universities,professional associations, and healthcare professionals is highly preferred.

• Strong knowledge of clinical products, procedures, and educational program development.

• Proven ability to plan and execute training programs, workshops, educational events,and product launch activities.

• Strong project management, budget management, and event planning capabilities.

• Excellent presentation, communication, stakeholder management, and relationship-building skills.

• Demonstrated ability to coach, mentor, and influence internal and external stakeholders.

• Strong problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.

• Proficient in Microsoft Office applications, including PowerPoint, Excel, and Word.

• Strong command of English, any additional language competency will be an added advantage.

• Self-motivated,results-oriented, and able to work independently and in team while managing travel requirements within JAPAC.