SUPERVISOR

The Cleaner Supervisor is responsible for supervising daily cleaning operations, managing cleaning staff, and ensuring that cleanliness, hygiene, and service standards are maintained at assigned sites.

Key Responsibilities

• Supervise and guide cleaning staff in their daily duties.

• Assign work schedules, duties, and manpower according to operational requirements.

• Conduct regular site inspections to ensure cleaning quality and standards are met.

• Monitor staff attendance, punctuality, discipline, and work performance.

• Ensure proper use, storage, and maintenance of cleaning equipment and supplies.

• Monitor stock levels and arrange replenishment of cleaning materials.

• Ensure staff comply with workplace safety, health, and hygiene requirements.

• Provide on-the-job training and safety briefings to cleaning staff.

• Handle client feedback, service complaints, and operational issues promptly.

• Prepare daily work reports, attendance records, and other operational documentation.

• Coordinate with the Operations Manager on manpower deployment and site requirements.

• Perform other duties as assigned by management.

Requirements

• Previous experience in cleaning operations or team supervision is preferred.

• Good leadership, communication, and organisational skills.

• Able to manage and motivate a team of cleaning staff.

• Responsible, proactive, and able to resolve operational issues.

• Willing to work on-site and support operational requirements.

• Knowledge of cleaning procedures and workplace safety practices is an advantage.