Sales and Administrator Exective

Company Overview

Amici Group is a full-service gourmet caterer specializing in private and corporate MICE events. Founded in 2000, it operates a state-of-the-art kitchen delivering high-quality catering services with a strong market presence.

Job Summary

You will provide administrative and operational support to the sales team, ensuring accurate and timely processing of customer orders and sales documentation.

Responsibilities

• Prepare accurate quotations, sales orders, and related sales documentation to support sales activities
• Process customer orders thoroughly and track progress until completion to ensure customer satisfaction
• Coordinate with customers to clarify order details, requirements, and delivery arrangements
• Liaise effectively with Sales, Operations, Warehouse, and Finance teams to ensure smooth order fulfilment
• Maintain up-to-date and accurate records of customers, quotations, and sales orders for reporting and audit purposes
• Assist in preparing invoices and compiling supporting documentation for billing accuracy
• Follow up on outstanding customer documents and administrative requirements to prevent delays
• Respond promptly and professionally to customer enquiries to maintain positive relationships
• Prepare sales reports and administrative schedules to support sales management decisions
• Organize and maintain proper filing and documentation systems for easy retrieval and compliance
• Provide general administrative support to the sales team to enhance operational efficiency
• Perform other related duties as assigned to support team and business needs

Preferred competencies and qualifications

• Relevant experience in sales administration, customer service, or administrative support
• Proficient written and verbal communication skills to interact with customers and internal teams
• Proficiency in Microsoft Office applications, especially Excel and Outlook, to manage data and communication
• Detail-oriented and organized to handle multiple orders, priorities, and deadlines effectively
• Experience using ERP or accounting systems to support order processing and financial accuracy
• Familiarity with Microsoft Dynamics 365 Business Central is advantageous