Retail Assistant

Retail Assistant (Luxury)

This role is suited to a Retail Assistant who understands the expectations of a premium retail environment.

Key Responsibilities

Store Operations

· Oversee the daily operations of the retail outlet, ensuring smooth and efficient store performance.

· Maintain high standards of cleanliness, housekeeping, product presentation and overall store appearance.

· Ensure compliance with company policies, operational procedures, food safety and workplace safety requirements.

· Manage opening and closing procedures, cash handling and daily store administration.

Sales & Commercial Performance

· Drive sales and profitability by achieving outlet sales targets and key performance indicators.

· Monitor daily and monthly sales performance and identify opportunities to improve revenue and customer conversion.

· Implement promotional activities, campaigns and seasonal initiatives in line with company direction.

· Monitor product performance and provide feedback on fast-moving, slow-moving and high-margin products.

Customer Experience

· Deliver a consistently high level of customer service aligned with the standards of a premium grocery brand.

· Build strong relationships with customers and ensure their needs and expectations are well addressed.

· Handle customer feedback, enquiries and complaints professionally and effectively.

· Maintain a welcoming, polished and service-oriented environment within the outlet.

Requirements

· GCE O Levels in Retail Management, Business Administration, Hospitality or a related discipline preferred.

· 1 year in a retail role.

· Experience in premium retail, luxury retail, specialty retail, FMCG or hospitality will be advantageous.

· Strong understanding of retail operations, inventory management and sales performance.

· Strong customer service and interpersonal skills, with the ability to interact confidently with discerning customers.

· Commercially minded with good understanding of sales targets, KPIs and cost management.

· Strong organisational and problem-solving abilities.

· Hands-on, proactive and comfortable working in a fast-paced retail environment.

· Willingness to work retail hours, including weekends and public holidays.

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified.

Email resume to ••••@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 69•• •741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Yeoh Xianni Sherry

Ref: JOB-01190