Sales & F&B Assistant (Jewel Changi)

Singapura Otter is looking for cheerful, proactive, and customer-focused Sales & F&B Assistants to join our Chang Jewel store. You will play a key role in delivering a memorable shopping experience, sharing the story of our brand and supporting daily operations.

Location: Changi Jewel

• PT / Flexi Working Hours: 10am to 4pm / 330pm to 930pm (no break time)
• Full Time Working Hours: 10:00am – 6:45pm / 12:45pm – 9:30pm (with 45 min break time)
• Rotating rest days
• For regular part time, minimum commitment is 18 hours per week for at least 3 months,
• For flexi contract, minimum commitment is 35 hours per week for at least 6 months.
• For full time, option for 5 day work week or alternate 5/6 day work week

Key Responsibilities

• Welcome customers warmly and assist with product inquiries, recommendations, and gift selections
• Deliver excellent service to both local shoppers and international tourists
• Perform cashiering duties: payments, refunds, exchanges, and accurate cash handling
• Ensure merchandise is well-stocked, neatly displayed, and visually appealing
• Conduct inventory tasks including receiving stock, tagging, replenishment, and stock-taking
• Prepare F&B orders such as ice creams and beverages
• Maintain cleanliness, tidiness, and overall store hygiene standards
• Assist with store opening and closing procedures
• Manage customer feedback professionally and escalate when necessary
• Support promotional activities, seasonal launches, media visits, and brand events when required

Requirements

• Proficient in both English and Mandarin
• Prior retail/customer service experience is a bonus
• Housewives and students who can meet commitment level are welcome to apply
• Friendly, approachable, and enjoys interacting with people from all walks of life
• Good communication skills with a positive, can-do attitude
• Comfortable working in a fast-paced environment and handling light physical duties
• Willing to work rotating shifts, weekends, and public holidays