Site Reliability Engineer

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your Role

Love solving problems, rallying teams, and turning ambitious plans into real outcomes? At Kyndryl, Site Reliability Engineers are the conductors of mission-critical programs - shaping results, influencing stakeholders, and making a visible impact every day.

In this role, you’ll earn visibility and trust with customers and stakeholders at every level, influence high-impact initiatives and reinforce Kyndryl’s reputation as a trusted technology partner. Every project you deliver also provides opportunities to grow your skills, gain certifications and develop leadership experience.

What You Will Do

• Define and monitor Service Level Indicators (SLI) and Service Level Objectives (SLO)
• Implement reliability engineering practices
• Conduct incident management and root cause analysis
• Automate operational processes
• Improve system resilience and fault tolerance
• Develop monitoring and observability frameworks
• Support disaster recovery and business continuity exercises

Your Future at Kyndryl

Becoming a Site Reliability Engineer at Kyndryl is an excellent gateway to many different paths. You’ll be creating a well-rounded skill set while gaining professional certifications and qualifications. There are many different types and flavors of project manager roles, so everyone can find the opportunity that suits them best.

Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• Degree in Computer Science, Engineering, or equivalent\
• Minimum 5 years of operations or reliability engineering experience
• Experienced in Prometheus, Grafana, Splunk, Dynatrace, AppDynamics
• Background in Cloud services and container platforms.
• Knowledge in Scripting and automation
• Knowledge of ITIL and SRE methodologies