Job is active
Tech Support Engineer (Internship)
$800 – $1,200
About this job
- Troubleshooting and Problem Resolution:
- Diagnosing and resolving hardware issues, such as computer startup problems, printer malfunctions, network connectivity problems, and peripheral device failures.
- Software Support:
- Providing basic software support, such as installing software updates, configuring software settings, and resolving software conflicts.
- Customer Service:
- Ensuring high-quality customer service delivery.
- Handling escalated customer issues and complaints.
- Identifying customer needs and expectations.
Implementing strategies to improve customer satisfaction.
- Quality Assurance:
- Ensuring adherence to service level agreements (SLAs).
- Implementing quality control measures.
- Analyzing customer feedback and implementing necessary changes.
Market insight
82% below the median5 611 $
5 611 $5 611 $
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Frequently asked questions
What salary can I expect?
The employer lists $800 – $1,200 for this role at SIMPLIFIED TECHNOLOGY PTE. LTD. in Eunos. For comparison, the local market median is about 5 611 $ based on 2 683 similar offers.
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