Accounts Clerk cum Admin

Job Summary
We are looking for a meticulous and approachable Accounts Clerk cum Admin to support the Centre's day-to-day finance and administrative operations. You will keep our accounts in good order, manage client billing, and be a courteous point of contact for clients' families and next of kin.

Key Responsibilities

Accounts and Finance

• Maintain accurate books of accounts, including accounts payable and receivable, bank reconciliations and petty cash
• Maintain a full set of accounts through to trial balance and prepare management accounts and year-end financial statements for audit
• Process supplier invoices, payment vouchers and claims in line with approved procedures
• Prepare monthly management accounts and financial reports for Centre Management and the Board
• Track income, expenditure and budgets, and flag variances or irregularities early
• Support the annual audit by preparing schedules and supporting documents
• Maintain proper filing and records for audit and compliance purposes

Billing and Client Administration

• Prepare and issue monthly invoices to clients, including applicable subsidies and co-payments
• Follow up on outstanding payments and maintain accurate payment records
• Respond to billing queries from clients and their families promptly, clearly and with empathy

Correspondence and General Administration

• Handle written and verbal correspondence with clients' next of kin and caregivers
• Maintain client administrative records, ensuring confidentiality and compliance with PDPA
• Prepare letters, notices and general documentation
• Record staff meeting minutes
• Provide general office administrative support to Centre Management

Requirements

• Diploma or higher in Accountancy, Business Administration or a related field (or LCCI / equivalent accounting qualification)
• At least 1-2 years of experience in bookkeeping, accounts or finance administration
• Proficiency in Microsoft Office (especially Excel) and accounting software such as Xero
• Good written and spoken English; able to communicate sensitively with elderly clients and their families
• Detail-oriented, organised and able to meet monthly deadlines
• Able to handle confidential information with discretion

Advantageous

• Experience in the social service, healthcare or non-profit sector
• Familiarity with VWO financial reporting or government funding and subsidy claims

What We Offer

• Monthly salary: $2,500-$3,000
• 5-day work week
• 10 days annual leave
• A meaningful role in a mission-driven organisation

Working Arrangements
Full-time, Monday to Friday, 0830-1730, located at 1 Kay Siang Road.