SALES ADMIN ASSISTAT

Industry: Ready-Mixed Concrete / Manufacturing

Key Responsibilities

• Provide daily administrative support to the Sales team.
• Receive and process customers' concrete orders, purchase orders and delivery requirements.
• Prepare quotations, sales orders and other sales-related documents.
• Coordinate with customers, Sales, batching plant and operations teams regarding concrete delivery schedules.
• Update customers on order and delivery status when required.
• Maintain and update customer information, project details, pricing and sales records.
• Follow up on outstanding documents, purchase orders and other customer requirements.
• Prepare and issue invoices / supporting documents and ensure information is accurate.
• Assist with accounts receivable follow-up and outstanding payment matters when required.
• Handle customer enquiries through phone, email and WhatsApp.
• Maintain proper filing of quotations, POs, delivery orders, invoices and other sales documents.
• Prepare simple sales reports, order summaries and customer/project records.
• Liaise with internal departments to resolve order, pricing, delivery or documentation discrepancies.
• Provide general administrative support and perform other ad-hoc duties assigned by management.

Requirements

• Minimum GCE O-Level / N-Level / Diploma or equivalent.
• Experience in Sales Administration / Customer Service / Order Processing is preferred.
• Experience in construction, ready-mixed concrete, building materials or manufacturing will be an advantage.
• Basic accounting knowledge is preferred.
• Familiar with Microsoft Excel, Word and email.
• Able to communicate and coordinate well with customers and internal departments.
• Detail-oriented and able to handle multiple orders and follow-ups.
• Able to work independently and as part of a team.