RESTAURANT SUPERVISOR

Job Description / Responsibilities

• Supervise daily restaurant operations and ensure smooth service.
• Lead and support the service team during daily operations.
• Ensure guests receive professional, friendly and efficient service.
• Greet guests, take orders, serve food and beverages, and attend to guest requests.
• Handle guest feedback and resolve service issues professionally.
• Ensure tables and service areas are clean, organised and properly set up.
• Coordinate with the kitchen and bar teams to ensure timely and accurate orders.
• Train and guide new and existing service staff on service standards and procedures.
• Assist with staff scheduling, attendance and deployment when required.
• Monitor stock levels of restaurant supplies and assist with inventory control.
• Operate the POS system, process payments and perform cashiering duties when required.
• Ensure compliance with food hygiene, workplace safety and company policies.
• Perform opening and closing duties.
• Must be hands-on and perform floor duties during service operations.
• Perform any other duties as assigned by Management.