Application Systems Analyst (.NET / Azure / SQL)

Key Responsibilities

• Manage and support enterprise applications across development, testing and production environments, ensuring system reliability, security and performance.

• Troubleshoot complex application issues, conduct root cause analysis and resolve production incidents.

• Maintain and enhance applications built using C#, .NET, PowerShell or Python.

• Develop, troubleshoot and optimise SQL queries, stored procedures and database integrations using Microsoft SQL Server.

• Support application interfaces and integrations involving REST/SOAP APIs, SFTP and other enterprise systems.

• Manage application upgrades, patching, deployments, configuration changes and disaster recovery processes.

• Support applications hosted on Microsoft Azure and on-premises infrastructure, including databases, servers and network connectivity.

• Drive application modernisation through DevOps, CI/CD, version control and deployment automation.

• Participate in system implementation, migration and enhancement projects, from technical design through testing and deployment.

• Collaborate with infrastructure, cybersecurity and external technical teams to resolve issues and deliver system improvements.

• Identify opportunities to improve application performance, automate processes and introduce emerging technologies, including AI-enabled solutions.

Technical Requirements

• Bachelor's degree in Computer Science, Software Engineering, Information Technology or a related discipline.

• Minimum 6 years of experience in enterprise application support, application engineering or systems integration.

• Hands-on experience supporting applications built using C# and .NET.

• Proficiency in Microsoft SQL Server and T-SQL, including querying, debugging and performance troubleshooting.

• Working knowledge of PowerShell or Python for scripting and automation.

• Experience with REST APIs, system integrations and data interfaces.

• Familiarity with Microsoft Azure, cloud-hosted applications and on-premises infrastructure.

• Good understanding of Windows Servers, networking, DNS, firewalls, databases and application connectivity.

• Experience in application troubleshooting, incident management, change management and production support.

• Exposure to DevOps practices, CI/CD pipelines, Git and application deployment processes.

• Experience delivering application upgrades, system enhancements or technical implementation projects.

Good to Have

• Experience with Azure App Services, Azure SQL or related Azure services.

• Knowledge of SOAP APIs, SFTP and enterprise integration technologies.

• Experience in database performance tuning and optimisation.

• Familiarity with Infrastructure as Code (IaC), automated testing and application monitoring tools.

• Exposure to AI-driven automation or Generative AI applications.

• Relevant certifications in Microsoft Azure, ITIL, PMP or PRINCE2.