HR Generalist

Key responsibilities

Employee lifecycle — onboarding to offboarding

• Collect and verify new joiner details and maintain accurate records in the HRMS

• Prepare and issue employment agreements, letters and related documentation

• Manage workpass matters end to end — Employment Pass applications, renewals, cancellations and liaison with MOM

• Run onboarding: pre-boarding preparation, day one, introductions and orientation

• Administer employee insurance — enrolment, changes, claims and renewals support

• Manage offboarding: resignation processing, exit documentation, clearance and exit interviews

• Support Rest of World entities with onboarding their employees into the HRMS

• Support monthly payroll preparation and ensure lifecycle changes are reflected accurately and on time

Employee support and day-to-day queries

• Act as first point of contact for employee questions on policies, benefits, leave and entitlements

• Maintain the HRMS — data integrity, leave records, reporting lines and system updates

• Support employee relations matters, escalating to the HR Lead where appropriate

• Respond to internal and external audit queries with accurate supporting documentation

• Coordinate employee engagement activities with the Employee Engagement Committee

• Administer employee recognition items such as birthday vouchers and long-service gifts

• Coordinate consultants engaged by the business — introductions to employees and invoicing

HR administration and government schemes

• Prepare and submit government-paid leave claims — maternity, paternity, shared parental and childcare — within statutory deadlines

• Manage grant and funding submissions, including training funding and other employer schemes

• Administer internship programmes and institution partnerships

• Maintain complete and accurate HR records for audit and statutory compliance

Office administration

• Manage office facilities — pantry, supplies, equipment, repairs and maintenance

• Liaise with building management on access, carpark and premises matters

• Process ERP submissions and coordinate with vendors

• Support visiting overseas colleagues and guests — invitation letters, travel documentation and accommodation

Projects and process improvement

• Contribute to automating probation, confirmation and appraisal workflows in the HRMS

• Support the rollout of our processes and systems to overseas entities, including training local teams

• Identify government funding and grant schemes the company can use, and run the submissions

What we are looking for

• Diploma or degree in Human Resources, Business Administration or a related discipline

• Three to five years of HR generalist or HR operations experience

• Working knowledge of Singapore employment legislation — Employment Act, CPF and the MOM work pass framework

• Hands-on HRMS experience, with the discipline to keep data accurate at volume

• Proven ability to manage fixed, non-negotiable deadlines without prompting

• High emotional intelligence. You read people and situations well, handle sensitive matters with care, and hold confidences without exception. Much of HR is judgement, not process.

• Curiosity. You ask why a process exists before accepting it, and you come with a better suggestion rather than a complaint.

• Ambition, with patience. You want to build an HR career, and you understand that credibility is earned by running the foundations excellently first.

• Clear written and spoken English, with the confidence to communicate across countries and cultures

• Self-directed— able to take ownership of a scope and run it, rather than wait for instruction