Club Manager (Operations & Facilities) - VTAL

Our client is one of the leading players in recreational club. Due to business needs, they are now recruiting a Club General Manager to be part of their team for ongoing transformation projects. They are located in the East.

Key Responsibilities:

• Oversee the promotion and marketing of the club’s facilities and services to maximise utilisation and membership participation.
• Plan, organise and manage club events, activities and courses to deliver engaging experiences and high levels of member satisfaction.
• Enhance the club’s brand positioning, public relations and service standards to strengthen its image and reputation.
• Develop and implement strategic plans to drive membership growth, achieve revenue targets and support the club’s overall business objectives.
• Manage the club’s financial, administrative and operational functions to ensure smooth operations, effective resource allocation and cost efficiency.
• Lead the planning, budgeting and performance evaluation of club programmes, events and initiatives to ensure alignment with organisational goals.
• Monitor and analyse membership trends, programme participation and facility utilisation to identify growth opportunities and improve service delivery.
• Establish and maintain partnerships with community organisations, corporate partners and key stakeholders to expand the club’s network and enhance its offerings.
• Oversee member feedback, complaints and service recovery matters to maintain service excellence and strengthen member relationships.
• Coordinate committee meetings and collaborate with volunteer leaders to develop programmes and activities that meet members’ needs and interests.

Requirements

• Degree in Business, Hospitality Management, or a related field
• Min 5 years of relevant experience in the hospitality or club management industry.
• Experience in sports and event management, community engagement, marketing or strategic planning will be an advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email: [email protected]

EA License No: 19C9682
EA Personnel No: R25157233
EA Personnel Name: Loh Pooi Keng