Operations Engineer, Server & Infrastructure

Job Description:

● Operate and maintain corporate server infrastructure across multiple countries, including virtualisation platforms, Windows and Linux systems, and associated services.

● Plan and execute operating system, firmware and infrastructure patching, including testing, rollback planning and compliance tracking.

● Manage infrastructure monitoring and alerting to ensure effective coverage, timely response and resolution of identified issues.

● Manage backup operations and recoverability, including backup verification, scheduled restore testing and recovery checks.

● Administer virtualisation platforms, including host life cycle, capacity management, VM provisioning, inventory management and platform migrations.

● Provide operational support for Active Directory and related identity services, including directory changes, migrations and regional cut overs led by the Engineering team.

● Investigate and resolve incidents and recurring system issues, working with internal teams and vendors where required.

● Develop and maintain scripts using PowerShell, Bash or Python to automate recurring operational tasks such as patching, provisioning, reporting and system checks.

● Maintain accurate runbooks, system documentation, operational procedures and troubleshooting guides.

● Identify and implement agreed improvements to systems, tooling and operational processes.

● Participate in scheduled out-of-hours maintenance and the team's on-call rotation.