L3 Support Consultant – SmartStream TLM

• Develop, configure, and enhance SmartStream TLM applications to support reconciliation processes and automation.
• Configure and implement solutions using the SmartStream TLM application suite, including TLM Control, TLM Smart Studio, TLM Recon Admin, TLM View and MI.
• Work closely with users and project teams to design, build, test and deliver solutions.
• Perform unit testing, system integration testing (SIT) and user acceptance testing (UAT).
• Prepare and maintain technical documentation, test cases and test designs.
• Manage configuration/code changes and maintain development and test environments.
• Support application upgrades, troubleshooting, bug fixing, and platform maintenance.
• Follow delivery governance processes and provide regular updates to project teams and business stakeholders.

Requirements

• Minimum 5 years of relevant experience with SmartStream TLM 2.4 and TLM 3.0 or later versions.
• Strong hands-on experience with the SmartStream TLM application suite, including TLM Control, TLM Smart Studio, TLM Recon Admin, TLM View and MI.
• Good knowledge of at least one database platform: Oracle, Sybase, or Microsoft SQL Server.
• Good knowledge of at least two operating systems: Windows, Unix and/or Linux.
• Solid solution configuration and implementation experience, including front-end application configuration and database table updates.
• Experience in application upgrades, troubleshooting, bug fixing, and environment maintenance.
• Familiarity with unit testing, SIT, UAT, test case design, and configuration/code management.
• Good communication, problem-solving, and stakeholder management skills.