Job is active
IT Support
$2,800 – $3,300
Full timeEntry levelOn-siteSingapore
ITCAN PTE. LIMITEDSingapore
About this job
Job Description & Requirements
End user experience
- Serve as the first point of contact for IT-related incidents, service requests, and user enquiries via phone, email, chat, and ticketing systems.
- Provide Level 1 technical support for hardware, software, operating systems, applications, and connectivity issues.
- Troubleshoot common issues involving Windows 10/11, Microsoft 365, Outlook, Microsoft Teams, printers, and other business applications.
- Assist users with password resets, account lockouts, access requests, and basic account administration.
- Perform initial troubleshooting for LAN, Wi-Fi, VPN, DNS, DHCP, and other basic network connectivity issues.
- Log, categorize, prioritize, track, and update incidents and service requests in the IT service management (ITSM) system.
Market insight
36% below the median4 800 $
3 500 $7 000 $
Explore related jobs
Similar jobs
ITCAN PTE. LIMITED
Lead Full Stack Developer
$6,500 – $8,000
Apply
ITCAN PTE. LIMITED
Software Engineer - Senior
$4,000 – $7,500
Apply
ITCAN PTE. LIMITED
Verification & Validation Engineer (QA Testing) – Junior
$3,000 – $6,000
Apply
ITCAN PTE. LIMITED
React UI Developer
$3,000 – $5,000
Apply
ITCAN PTE. LIMITED
Senior iOS Developer – Security Remediation
$5,500 – $7,000
Apply
ITCAN PTE. LIMITED
Desktop/ IT Support Engineer
$2,500 – $3,500
Apply
Frequently asked questions
What salary can I expect?
The employer lists $2,800 – $3,300 for this role at ITCAN PTE. LIMITED in Singapore. For comparison, the local market median is about 4 800 $ based on 65 377 similar offers.
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.
Where can I see employment type and work format?
Key conditions are shown above the description. You can also open related listings for ITCAN PTE. LIMITED and Singapore.