Receptionist/Helpdesk

Goldwind Services Pte Ltd
Central
Helpdesk

Job Responsibilities

• Act as primary point of contact for site client employee facility requests.
• Report to and support JLL Facilities Workplace Experience team on a regular basis
• Manage work orders in Corrigo, assign tickets to Handyman, AV, Cleaning or BMS team.
• Respond to facility requests via TEAMS and email
• Ensure Facilities requests are completed by soft services team comprising of the Handyman, AV and Cleaning team.
• Update setup requirements for training rooms in SGIC
• Update site client building level 1 meeting rooms’ booking schedules
• Update and manage Mobile TV set up requests, ensure mobile TVs are not overbooked.
• Cover Reception 12:30pm-1:30pm and5:30pm-6pm