Sales Manager (Events) - Artyzen Singapore Hotel

Job Highlights

• Dynamic work environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Maximize business opportunities by selling the right room to the right customer at the right time and price.
• Achieve financial results through effective sales strategies and tactics.
• Sell and convert potential event leads for the hotel and see the event to fruition.
• Build strong relationships with customers and business partners.
• Identify and handle sales leads in an efficient manner.
• Represent the hotel and participate in domestic sales activities.
• Monitor and report on market trends and competition within own market segment.
• Prepare and update customer management reports and ensure timely follow-up.
• Actively distribute product information and raise awareness in relevant markets and business segments.
• Cross-sell products and services in accordance with corporate and divisional guidelines.
• Use various methods and means to grow client base.
• Contribute creatively to product and sales development.
• Assist in planning and coordinating sales activities, events, and promotions.
• Manage accounts and maintain up-to-date customer information electronically.
• Work as a team leader with minimal direct supervision.
• Demonstrate understanding of premium products and ability to overcome objections, especially related to price.
• Confidently sell premium rates.
• Possess basic computational abilities and a strong sense of business acumen.
• Have in-depth knowledge of the hotel and its facilities.
• Knowledgeable in Corporate, MICE and Catering sales.
• Understand the market and competitors within own market segment.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Extensive experience in Sales and Marketing, with a proven track record of delivering results.
• Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, Event organization, and audio-visual equipment.
• Proficient in technology and software tools for Sales and Marketing, and ability to leverage technology to support productivity and profitability.
• Excellent leadership skills and ability to manage a sales team effectively.
• Strong communication and interpersonal skills to build effective relationships with customers and business partners.
• Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.
• Familiarity with the local market and its competitors.
• Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.
• Ability to work independently with minimal direct supervision, as well as in a team environment.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.
• Fluency in English and Mandarin is highly desirable, as Singapore is a multicultural and multilingual environment.