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HIRING NOW- IT Service Desk / IT Helpdesk

$2,800 – $3,300
Full timeEntry levelOn-siteSingapore
ITCAN PTE. LIMITEDSingapore

Location

CECIL STREET, PRUDENTIAL TOWER

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About this job

  • Serve as the first point of contact for IT-related incidents, service requests, and user enquiries via phone, email, chat, and ticketing systems.
  • Provide Level 1 technical support for hardware, software, operating systems, applications, and connectivity issues.
  • Troubleshoot common issues involving Windows 10/11, Microsoft 365, Outlook, Microsoft Teams, printers, and other business applications.
  • Assist users with password resets, account lockouts, access requests, and basic account administration.
  • Perform initial troubleshooting for LAN, Wi-Fi, VPN, DNS, DHCP, and other basic network connectivity issues.
  • Log, categorize, prioritize, track, and update incidents and service requests in the IT service management (ITSM) system.

Market insight

36% below the median
4 800 $

Based on 65 377 offers with salary for this country

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What salary can I expect?

The employer lists $2,800 – $3,300 for this role at ITCAN PTE. LIMITED in Singapore. For comparison, the local market median is about 4 800 $ based on 65 377 similar offers.

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