Frontdesk Customer Service Executive ( Ex-cabin crew Welcome ) / 5 days / Orchard

We are hiring a Customer Service Officer to provide excellent service in a department store. This is a 5-day work week, including weekends and public holidays.

Ex-Cabin crew / Guest relations executive Welcome!

Responsibilities:

• Organize customer service operations to maintain good relationships with customers and staff

• Provide support with GST refunds, Smart-Card applications, public announcements, lost and found cases, etc.

• Attend to customer inquiries and handle feedback/complaints effectively

• Gather customer feedback to improve service standards

• Perform other assigned duties

Requirements:

• Min Diploma

• Interest in providing good customer service

• Applicants must be able to work on weekends and Public holidays

• Good Spoken English

• Basic Microsoft Office knowledge

• Experience in hospitality

• Excellent communication skills

Interested candidate, kindly click on APPLY NOW

We regret that only short-listed candidates will be contacted shortly.

EA Licence No. | 12C6253

EA Registration No. | R1105417

EA Personnel | Chia Meng Yong ( Kenny )