Digitalization Engineer

Overview

We are looking for a motivated and adaptable Digitalization Engineer to join our team in delivering advanced digital transformation projects for the manufacturing and process industries. This role bridges the gap between operational technology (OT) and information technology (IT), focusing on integrating data from shop-floor systems into analytics platforms, dashboards, and business applications. This position is perfect for graduates or early-career professionals passionate about technology, data visualization, and customer experience.

Responsibilities

Customer Engagement & Communication

• Act as the primary customer liaison during agile sprints, facilitating daily stand-ups and sprint reviews

• Translate technical concepts into business language that resonates with stakeholders at all levels

• Gather and document customer requirements, user stories, and acceptance criteria

• Conduct user acceptance testing (UAT) sessions and coordinate feedback loops

Quality Assurance & Validation

• Perform UI/UX testing on our wide range of apps across dashboards, reports and visualization tools

• Validate data flow between systems and reporting platforms

• Document and track issues, bugs and enhancement requests in project management tools

• Ensure deliverables meet customer specifications and industry standards

Project Support & Documentation

• Create and maintain user guides, training materials, and standard operating procedures

• Support the configuration of dashboards, graphics and control charts

• Assist in validating data migration and system integration testing

• Coordinate with cross-functional teams to ensure project milestones are met

Business Analysis & Improvement

• Analyze customer workflows to identify optimization opportunities

• Support change management initiatives and user adoption strategies

• Contribute to continuous improvement of project delivery methodologies

• Present project updates and demos to stakeholders

Qualifications

Required

• Bachelor's Degree in Engineering, Computer Science, Information Systems, Business Analytics, or related field

• 0-2 years of experience (internships and academic projects welcome)

• Proficiency in Microsoft Office Suite

• Basic understanding of databases and data visualization concepts

• Customer-focused mindset with excellent interpersonal skills

• Ability to work in an agile, fast-paced environment.

• Fluent in the English language.

• Flexibility to support team members and customers during off-hours when necessary.

• Willingness to learn and travel occasionally within the ASEAN, Western Europe & North America regions.

Preferred

• Exposure to SCADA systems (Ignition, Wonderware InTouch, Siemens WinCC, Rockwell FactoryTalk, or similar)

• Familiarity with SQL queries and basic data analysis

• Experience with project management tools (JIRA, Trello, MS Project)

• Knowledge of manufacturing processes or Industry 4.0 concepts

• Understanding of lean, six-sigma, statistical process control (SPC) principles

• Experience with Power BI, Tableau, or similar visualization tools

• Certification or coursework in Agile/Scrum methodologies

Personal Attributes

• Natural curiosity and eagerness to learn new technologies

• Strong attention to detail and quality-focused approach

• Ability to simplify complex technical concepts

• Proactive problem-solver with analytical thinking

• Team player with excellent time management skills

• Adaptable and comfortable with ambiguity

• Enthusiastic about digital transformation in manufacturing