Retail Assistant (PART-TIME)

Responsibilities

• Attend to walk-in customers and recommend suitable products based on their needs.
• Explain and demonstrate product features, basic setup and functionality.
• Process sales transactions using the ePOS system.
• Replenish stock and maintain neat, organised and attractive product displays.
• Monitor stock levels and highlight fast-moving or low-stock items.
• Assist with receiving, unpacking and organising stock.
• Attend to customer enquiries, exchanges and basic after-sales matters according to company guidelines.
• Maintain the cleanliness and overall presentation of the store.
• Support in-store promotions, campaigns and product launches.
• Support exhibitions, roadshows, pop-up events and other company activities at different locations when required.
• Perform other reasonable duties related to retail and event operations as assigned by the Manager.

Requirements

• Friendly, approachable and comfortable interacting with customers.
• Responsible, punctual and willing to learn.
• Comfortable with hands-on product demonstrations and basic troubleshooting.
• Able to work independently and as part of a team.
• Regular weekend availability is required.
• Able to work on public holidays when rostered.
• Willing to work at exhibitions, roadshows, pop-up events or other assigned locations when required.
• Prior retail or customer service experience is an advantage but not required.
• Interest in model trains, buses and collectibles is a plus.
• Students are welcome to apply.
• Training will be provided.