Freight Forwarding Officer - Training Provided | Changi -3972
About this job
Customer Service Executive (Freight Forwarding) - Training Provided
Working days & hours: 5.5 days (Alternate Sat) | Mon – Sat 9pm – 6pm, 9am - 1pm
Location: Changi Airfreight Centre
Salary: Basic $2200 - $2600
Job Description
- Handle inbound and import shipments in Singapore.
- Manage and follow up on import discrepancies.
- Handle customer enquiries, complaints and feedback.
- Liaise with overseas agents and relevant parties on shipment issues.
- Reply to emails promptly within the same business day.
- Resolve customer and shipment-related issues.
- Coordinate import shipments for third-party delivery.
- Coordinate with the Operations team for courier labels and deliveries.
- Handle return, export and undelivered shipments (LHR, HKG, TPE)
- Monitor POD closure and maintain a 98% KPI.
- Arrange local and international ad-hoc pickups.
- Assist with billing codes and export processes when required (AAC & RPX).
- Perform other duties assigned by management.
Requirement
- Diploma in Logistics, Freight Forwarding, or related field
- Training will be provided.
WhatsApp: +65 8753 6078 (Anna)
Wong Zhi Jing | Reg No : R26163972
The Supreme HR Advisory Pte. Ltd | Ea No: 14C7279
Market insight
56% below the medianExplore related jobs
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Frequently asked questions
What salary can I expect?
The employer lists $2,200 – $2,600 for this role at THE SUPREME HR ADVISORY PTE. LTD. in Singapore. For comparison, the local market median is about 5 499 $ based on 23 231 similar offers.
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