IT Support Technician
About this job
- Provide IT support to users for hardware, software, and network-related issues.
- Troubleshoot and resolve issues related to desktops, laptops, printers, and mobile devices.
- Install, configure, and maintain computer systems, operating systems, and applications.
- Assist with user account management, password resets, and access permissions.
- Support Microsoft 365, Active Directory, and email-related issues.
- Perform basic network troubleshooting and connectivity checks.
- Manage IT support requests and incidents through the ticketing system.
- Escalate complex technical issues to the relevant IT teams when required.
- Maintain IT asset records and ensure compliance with IT policies and security procedures.
Market insight
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Frequently asked questions
What salary can I expect?
The employer lists $5,000 – $10,000 for this role at ITCAN PTE. LIMITED in Singapore. For comparison, the local market median is about 4 800 $ based on 65 377 similar offers.
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