Executive, Tenant Management, Singapore (2-Year Contract)

You will be part of the tenant relations team based at the assigned mall, responsible for building strong tenant relationships. By engaging tenants on regular performance discussions, you gain deep understanding of customer needs, business direction and future growth plans with regards to retail space requirements. This position calls for someone with strong analytical, interpersonal and communication skills.

Responsibilities:

Tenant Management

• Build and maintain strong landlord-tenant relationships.
• Monitor and analyse tenants' sales performance and business trends.
• Conduct regular engagements with tenants to understand their business needs, challenges, and growth opportunities.
• Liaise with tenants on operational, tenancy, and leasing-related matters.
• Support lease administration and coordinate with the Central Leasing team on tenancy matters.
• Ensure compliance with lease obligations and operational requirements.
• Prepare tenant performance, leasing, and management reports.
• Support budgeting and forecasting related to leasing and tenant management activities.

Marketing Coordination & Support

• Serve as the key liaison between tenants and the Marketing team, facilitating communication and participation in mall-wide campaigns and initiatives.
• Identify opportunities for tenant engagement and collaboration that support tenants' business growth and sales performance.
• Coordinate and facilitate tenant participation in marketing initiatives, ensuring alignment with tenants' business objectives and operational requirements.
• Gather tenant feedback and business insights to support the planning, implementation and review of marketing initiatives.

Requirements:

• Degree / Diploma in Estate Management, Building, Business Administration, Marketing, or equivalent
• Strong communication, interpersonal and presentation skills
• Good command of spoken and written English
• Knowledge of Microsoft Office applications is required
• Systematic, organized, and meticulous
• Self-motivated and able to work under pressure with tight deadlines
• Sound understanding of the real estate and retail industries