Despatcher

The Role

• Join Parkway Labs as a Despatcher and be part of a dedicated team supporting healthcare services across our network.
• Responsible for the timely collection and despatch of reports / mail / packages adhering to schedules as designed to meet customer’s needs.
• Responsible for the careful handling of packages in adherence to the policies of specimen handling as stipulated in the laboratory’s standard operating policies & procedures.
• Maintenance of motorcycles to ensure vehicle is in good running condition.
• Packing and despatching supplies.
• Project good corporate image with proper grooming.
• Any other duties as assigned from time to time by Logistic Executive management.

Key accountabilities

• Planning of riding route to cover all requests of specimen pick-up and report delivery within allocated time frame daily.
• When to refer case to Section Leader/Logistic Executive.
• To give feedback regarding factors affecting efficiency of workflow.
• To give feedback on client activities for marketing follow-up.

Qualifications & Experience

• Simple comprehension of written and spoken English.
• Class 2 motorcycle license required.
• Class 3 driving license an added advantage.

Additional Information

• No experience necessary.
• Good interpersonal skills.