Senior Operations Executive (Office)

About the role

We are looking for a proactive and organised Senior Operations Executive (Office) to manage daily office operations and coordinate activities across internal teams. This role works closely with management to ensure smooth workflows, timely follow-up, and effective execution of operational plans.

Key Responsibilities

• Manage daily office operations and coordinate operational priorities across departments.

• Act as a key point of contact between office teams, warehouse personnel, and drivers to ensure clear communication and timely follow-up.

• Coordinate order processing, stock availability, and delivery arrangements with the relevant teams.

• Review delivery requirements and support route planning, scheduling, and resource allocation.

• Resolve day-to-day operational issues, coordinate corrective actions, and escalate major matters to management.

• Coordinate procurement activities, purchasing processes, and vendor communications.

• Prepare and review operational reports, documentation, and records to ensure accuracy and completeness.

• Monitor outstanding tasks and operational deadlines, ensuring timely completion across teams.

• Guide administrative and operations support staff on daily processes and work priorities.

• Support management in operational planning and implementing business initiatives.

• Identify workflow gaps and implement improvements to strengthen coordination and operational efficiency.

• Maintain accurate records and ensure consistent adherence to internal procedures.

Requirements

• Degree in any discipline, preferably in Business Administration, Business Management, Supply Chain Management, or a related field.

• Proficient in Warehouse Management Systems (WMS), Microsoft Office, Google Workspace and AI tools

• Relevant experience in wholesale trade, retail, or FMCG.

• Knowledge of delivery route planning and logistics coordination.

• Good communication and interpersonal skills, with the ability to coordinate effectively across departments.

• Strong organisational, problem-solving, and follow-up skills.

• Able to take ownership of tasks, manage competing priorities, and work independently.

• Able to work 5.5 days (Mon-Fri 8am to 5pm, Sat 8am to 12pm)