Assistant Operations Manager

1. Operational Leadership & Project Delivery

• Plan, coordinate and supervise daily exhumation and reinterment operations to ensure timely and efficient project delivery
• Lead and supervise operational staff and contractors to achieve project targets and quality standards
• Monitor work schedules, manpower deployment and contractor performance, ensuring timely resolution of operational issues
• Ensure compliance with approved procedures, contractual obligations, safety requirements and regulatory standards.
• Oversee operational records, data accuracy and the effective use of digital systems, including EMS.

2. Management Communication & Stakeholder Coordination

• Provide management with timely operational updates, highlighting progress, key challenges, risks and recommended solutions.
• Prepare and present operational reports, performance updates and action plans to support management decisions.
• Coordinate and communicate effectively with internal teams, contractors and external stakeholders.
• Support management in stakeholder discussions, project reviews and the implementation of agreed decisions.
• Ensure proper follow-through on management instructions, operational commitments and outstanding matters.

3. Strategic Thinking & Continuous Improvement

• Anticipate operational challenges, assess potential risks and recommend preventive measures to minimise disruption.
• Analyse operational performance, identify root causes of recurring issues and propose practical improvements.
• Develop forward plans to address manpower, resource and operational requirements in line with project milestones.
• Review existing workflows and recommend improvements to enhance productivity, cost efficiency and service quality.
• Demonstrate initiative, independent judgement and the ability to look beyond immediate operational matters to support broader project objectives.

Requirements

• Diploma or Degree in Operations Management, Project Management, Business Administration or a related discipline.
• Preferably 3–5 years of relevant experience in operations or project management, including supervisory responsibilities.
• Strong leadership and organisational skills, with the ability to manage teams, contractors and competing operational priorities.
• Good communication and presentation skills, with the confidence to engage management and external stakeholders.
• Strong analytical, problem-solving and critical thinking skills, with the ability to assess issues and recommend practical solutions.
• Demonstrate initiative, sound judgement, accountability and the ability to work independently with minimal supervision.
• Proficient in Microsoft Office 365 and comfortable working with digital operational management systems.
• Willing and able to conduct regular site inspections and work in an outdoor operational environment.
• Class 3 driving licence would be an advantage.