Manager (EWTD) [Temp - 1 Year]

You will be part of the Enterprise Workforce Transformation Division to oversee and drive the implementation of Workforce Transformation programmes/grants/initiatives to support enterprises in embarking on Workforce Transformation and strengthening its nexus with Enterprise Transformation.

Responsibilities:

- Develop and implement policy/ops policy/operations relating to WT initiatives.

- Work with internal and external stakeholders such as SWDA’s in-house IT divisions and other government agencies to scope out business requirements and translate into user stories to be developed into the various IT systems housing the WT initiatives.

- Conduct user acceptance testing to ensure business requirements are properly translated into systems.

- Conduct user research/feedback on user behaviour to gather company insights on the painpoints translating into user journeys.

- Implement communications plan and change management of partners.

- Support SFEC claim operations (including clawback/write-off operations, eligibility changes).

Requirements:

- Experience in incentive/programme/grant administration.

- Experience in communications and change management for large-scale go-to-market initiatives.

- Experience in Agile and Scrum methodologies and ceremonies, guiding teams through backlog management and sprint planning effectively.

- Stakeholder management (internal and external).

- Able to work well independently as well as in a team with problem solving and analytical skills.

- Able to adapt quickly to volatile, ambiguous, complex and uncertain environment with multiple and changing timelines.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.