2683 - Customer Service Executive - 5 days / Yio Chu Kang

WhatsApp: +65 90820021 (Kyler)
Email: [email protected]

Salary: $2,800 - $3,100
Working days & hours: Monday – Friday, 8am - 5pm or 9am – 6pm
Location: Yio Chu Kang (Walking distance from mrt station)

Key Responsibilities

• Process and generate Sales Orders (SO) and Purchase Orders (PO) accurately using Microsoft Dynamics.
• Prepare and issue invoices, ensuring all billing records are complete and accurate.
• Liaise with suppliers to facilitate timely order processing, fulfillment, and delivery.
• Coordinate and monitor customer deliveries to ensure on-time completion.
• Verify and attach all required supporting documents prior to dispatch.
• Schedule and coordinate deliveries with drivers and warehouse personnel.
• Manage and record stock-in and stock-out transactions accurately within the system.
• Collaborate closely with the warehouse, logistics, and finance teams to ensure smooth day-to-day operations.
• Maintain organized filing systems and accurate documentation of customer orders and delivery records.
• Identify opportunities to improve operational efficiency and support cost-saving initiatives.
• Deliver excellent customer service by addressing enquiries and resolving issues in a timely manner.
• Perform additional administrative and operational duties as assigned by management.

Requirements

• Minimum Diploma or equivalent qualification.
• Prior experience in customer service, logistics coordination, order fulfillment, or administrative support will be an advantage.

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683