Customer Service Representative (1 Year Contract), $3,500

Location: Tampines, Singapore (Industrial area)
Salary: $3,300 - $3,500 per month (depending on experience)
Working Hours: Monday to Friday, 8.00am – 5.00pm
Contract Duration:1 Year Contract (Jan 2027 to Dec 2027)

Responsibilities

• Process and generate sales orders accurately.
• Handle customer enquiries and follow up on orders.
• Respond to and resolve customer feedback and issues.
• Coordinate with logistics and third-party providers to ensure timely deliveries.
• Communicate delivery schedules and updates to customers and internal stakeholders.
• Verify certificates of analysis/compliance and apply inspection status.
• Prepare and distribute order acknowledgements and daily reports.
• Maintain customer contact databases and filing systems.
• Perform other administrative and customer service duties as assigned.

Requirements

• Diploma in Business Administration, Customer Service, or related discipline.
• Minimum 2 years of relevant customer service or order processing experience.
• Able to commit contract for 1 year period.
• Experience using SAP is preferred.
• Proficient in Microsoft Office applications.
• Good communication and coordination skills.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465