Hair Salon Manager

About the Role

We are looking for a hands-on and motivated Salon Manager to lead our salon operations in Singapore. This is an exciting opportunity for someone who enjoys working closely with customers, leading a team, and driving business growth.

You will take ownership of the salon’s daily operations, customer experience, team performance and sales, while ensuring a welcoming environment and high standards of service.
Key Responsibilities

• Oversee the daily operations of the salon to ensure smooth and efficient running.

• Lead, motivate and manage the salon team to achieve sales targets and service standards.

• Drive revenue through customer engagement, service recommendations and repeat business.

• Build strong customer relationships and handle feedback or complaints professionally.

• Manage staff scheduling, attendance, grooming and work discipline.

• Monitor daily sales, appointments, outlet performance and stock levels.

• Maintain salon cleanliness, hygiene and professional service standards.

• Coach and guide staff on sales techniques, customer service and operating procedures.

• Ensure compliance with company policies, procedures and operational requirements.

• Provide regular updates to management on sales, manpower and outlet performance.

• Carry out other duties related to salon operations as assigned by management.

Requirements

• Minimum 3–7 years of experience in a hair salon, with supervisory or management experience preferred.

• Good understanding of salon operations, customer service and sales.

• Strong leadership skills with the ability to motivate and manage a team.

• Sales-driven, customer-oriented and proactive in solving problems.

• Comfortable working in a hands-on salon environment.

• Willing to work weekends and public holidays according to the salon schedule.

• Hairdressing experience or relevant professional qualifications will be an advantage.

Why Join Us?

• Take ownership: Play a key role in running the salon and shaping its performance.

• Make an impact: Your leadership and ideas can directly influence sales, service quality and customer loyalty.

• Grow with the business: Develop your leadership and business management skills through hands-on experience.