Administrative Executive

Company Overview

Since 1995, AUG (AusEd UniEd Group) has been a trusted educational consulting firm placing students in reputable institutions worldwide, including Australia, Canada, Malaysia, New Zealand, Singapore, Switzerland, UK, USA. Our multilingual consultants provide free, personalized guidance to help students choose the right courses and institutions.

Job Summary

We are seeking a detail-oriented and highly organized Administrative Executive to join our dynamic team. The successful candidate will provide comprehensive administrative support to ensure the smooth operation of our office. This role requires excellent communication skills, the ability to multitask, and a commitment to delivering exceptional customer service.

Responsibilities

• Manage incoming calls and walk-in enquiries to provide accurate information and timely responses
• Contact clients to follow up on applications and schedule appointments
• Assist in completing applications to ensure accuracy and completeness
• Maintain a clean and organized office environment to support operational efficiency
• Update and maintain files related to scholarships, professional recognition, application forms, and institution fees
• Perform accurate data entry and update records to support administrative functions
• Support event planning activities including preparation, coordination during events, and post-event follow-up

Preferred competencies and qualifications

• Certificate or diploma in Business Administration or related field
• Previous experience in an administrative role
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Customer service orientation with a friendly and professional demeanor
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Ability to work independently and collaboratively within a team
• Fresh graduates are encouraged to apply