Sales Excutive

Sales & Customer Management

• Respond to customer enquiries (email, phone, website) within company SOP timelines
• Understand and qualify customer valve specifications — size, pressure class, material, standard, certification requirements
• Prepare and issue professional quotations using SGVALVES templates
• Follow up on quotations, manage negotiations, and close orders
• Build and maintain strong relationships with assigned customer accounts across Singapore and Southeast Asia

Technical & Sourcing

• Review and interpret technical specifications, engineering drawings, and international valve standards (API, BS, DIN, JIS, AWWA)
• Coordinate with the procurement team to source from our global manufacturer network (Tier 1, 2, and 3 suppliers)
• Evaluate supplier quotations for technical compliance, certification scope, lead time, and price
• Support the preparation of technical submittals, datasheets, and compliance documents

CRM & Administration

• Log all enquiries, quotations, orders, and customer interactions accurately and promptly in our CRM system
• Track order status from placement to delivery and proactively update customers
• Maintain up-to-date records of customer accounts, pricing history, and project pipelines