Event Planner

Job Description: Event Planner

Working Hours: 9:00 AM – 6:00 PM
Off Day: Monday or Tuesday (one day per week, depending on the event schedule)

Job Scope & Responsibilities

1. Event Planning & Coordination

   • Plan, organise and coordinate various company events, including cooking classes, product sharing sessions, customer experience sessions and health talks.

   • Develop event schedules, prepare activity plans and ensure all events run smoothly.

   • Coordinate event logistics, venue setup, materials, equipment and refreshments.

2. Event Execution & On-site Management

   • Manage event setup, registration, guest reception and on-site arrangements.

   • Ensure all events are conducted professionally and provide a positive experience for participants.

   • Handle unexpected issues and coordinate with relevant team members to resolve them.

3. Customer Engagement

   • Welcome and engage customers during events.

   • Assist with product demonstrations, product introductions and interactive activities.

   • Create an enjoyable and engaging environment to enhance customer participation and satisfaction.

4. Marketing & Event Promotion

   • Assist in promoting upcoming events through WhatsApp, social media and other marketing channels.

   • Prepare event invitations, promotional materials and registration lists.

   • Follow up with participants before and after events to encourage attendance and maintain customer engagement.

5. Vendor & Internal Team Coordination

   • Coordinate with trainers, speakers, chefs, suppliers and other external parties.

   • Work closely with the sales and marketing teams to ensure events meet company objectives.

   • Monitor event supplies, equipment and materials to ensure everything is ready before each event.

6. Post-event Follow-up & Reporting

   • Collect customer feedback and evaluate event performance.

   • Prepare post-event reports, including attendance, customer feedback and areas for improvement.

   • Maintain proper records of event expenses, attendance lists and event-related documents.

Key Requirements

• Good communication, organisational and time-management skills.

• Positive attitude, responsible and detail-oriented.

• Able to handle multiple tasks and coordinate events independently.

• Comfortable interacting with customers and working with different teams.

• Willing to work on weekends or public holidays when required for scheduled events, with the weekly off day arranged on Monday or Tuesday.

• Experience in event planning, customer engagement or marketing is an advantage.

Key Objective: To plan and execute engaging events that enhance customer experience, strengthen customer relationships and support the company's marketing and business objectives.