Supervisor (Food service)

Responsibilities

•⁠ ⁠Ensure smooth daily operation of the store and coffeeshop.

•⁠ ⁠Maintain good customer service standards.

•⁠ ⁠Monitor sales performance and operational efficiency.

•⁠ ⁠Ensure sufficient manpower, stock and supplies.

•⁠ ⁠Maintain cleanliness, service quality and overall outlet standards.

•⁠ ⁠Coordinate with coffeeshop tenants and resolve operational issues.

Job Duties

•⁠ ⁠Manage and supervise shop-front staff.

•⁠ ⁠Prepare staff rosters and arrange work shifts.

•⁠ ⁠Handle customer enquiries and feedback.

•⁠ ⁠Purchase and replenish goods and operational supplies.

•⁠ ⁠Monitor stock levels and control wastage.

•⁠ ⁠Create and propose new menu items and promotions.

•⁠ ⁠Liaise with tenants, suppliers and contractors.

•⁠ ⁠Attend to maintenance and other day-to-day operational needs.