Fielding Manager

COALITION GREENWICH:

Coalition Greenwich is a leading analytics and business intelligence provider to the financial services industry. Our clients include Corporate and Investment Banks, Asset Managers, and Fintechs. We specialize in providing unique, high-value, actionable information to help our clients improve their business performance. Our suite of analytics and insights encompass all key performance metrics and drivers: market share, revenue performance, client relationship share and quality, operational excellence, return on equity, brand perception, behavioural drivers, and industry evolution. We are a division of CRISIL, an S&P Global Company.

THE ROLE:

We are seeking a highly motivated Fielding Manager / Senior Manager to lead and manage complex market research projects from planning through execution and completion.

This is a hands-on role that requires strong project management capabilities, stakeholder management skills, and the ability to coordinate multiple projects and manage teams simultaneously. You will play a critical role in ensuring successful project delivery while maintaining high levels of respondent engagement and data quality.

The ideal candidate thrives in a fast-paced environment, enjoys solving problems, and has experience managing large-scale fieldwork operations within a market research setting.

Project Management& Delivery

• Lead end-to-end project planning, execution, and delivery across multiple market research studies.
• Monitor project progress and proactively identify risks, issues, and potential roadblocks to ensure projects are delivered on schedule.
• Ensure compliance with internal standards and research best practices.

Team Leadership &Resource Management

• Manage and develop fieldwork team
• Allocate resources effectively to support changing business and project requirements.

Respondent &Stakeholder Management

• Build and maintain strong relationships with survey respondents and key stakeholders.
• Act as the primary point of contact for fieldwork-related matters and project updates.

YOUR EXPERTISE:

• Minimum 5 years of project management experience, preferably within market research, fieldwork operations, or a related industry.
• Demonstrated success managing multiple concurrent projects in a fast-paced environment.
• Experience leading and developing teams, including contingent or part-time resources.
• Excellent written and verbal communication skills.
• Exceptional attention to detail and problem-solving skills.
• Ability to adapt quickly to changing project requirements and business needs.
• Strong interpersonal skills with the ability to build relationships across diverse teams.
• Intermediate Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, formulas and functions
• Familiarity with the financial services industry is an advantage.
• Ability to communicate effectively in Mandarin/Chinese to support collaboration with Chinese-speaking stakeholders would be beneficial.