Volunteer Management Executive

Overview

Volunteer executives coordinate volunteer recruitment activities including public workshops/talks and match volunteers to the appropriate program (or work with programmes to tailor new ones) and clients, based on program requirements and volunteer interests.

Responsibilities

1. Volunteer Management

• Explore, plan and manage all publicity & outreach efforts for volunteer recruitment and engagement initiatives and programs. Screen, plan and coordinate volunteer orientation.
• Conduct volunteer recognition and engagement programs to foster deeper sense of belonging for volunteers.
• Manage volunteer database and prepare timely progress report on deployment and statistics.
• Plan, organise & coordinate other capability development and training initiatives for volunteers and community stakeholders.
• Conduct periodic checks to ensure volunteer well-being.
• Assess the needs of the organization and monitor the progress of volunteers.

2. Project Development

• To support in the development & delivery of new programmes/ initiatives/ workshops, not limited for volunteers, aimed at enhancing the care experience of seniors, caregivers and volunteers.
• Work with programmes team to support selected pilot projects/programmes from their development to implementation phases, i.e., finding volunteer resources, coordinating with community partners, with the goal to build and secure potential future programme funding.
• Seek key engagement platforms for seniors, caregivers, volunteers, community partners, universities/IHLs, health and social care professionals to co-create and spark new ideas to create a better health and social care system for all. The role involves end-to-end event planning and execution, publicity and marketing, liaison and coordination.

Requirements

• Diploma/Degree in Business/Marketing/Customer Relations Management/People Management or equivalent.
• Minimum 1 year of relevant experience in Volunteer Management.
• Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint).
• Good communication and interpersonal skills.
• Ability to build good relationships with key stakeholders and to work in a team.
• Self-Motivated, independent and mature in programme coordination and management.
• Strong organisational and event management skills, with a keen eye for details.
• Resourceful, adaptable, ability to multitask under a timeline.