IT Project Manager (Oracle/MS SQL Servers)

Responsibilities

• Manage multiple ICT projects and enhancements, overseeing external vendors, service providers, application teams and infrastructure teams to ensure timely delivery within agreed budgets and schedules.
• Develop and maintain project plans, manage project scope, budgets, timelines and resources, and provide regular project status reports to stakeholders.
• Ensure projects are delivered according to agreed business requirements, quality standards, timelines and budget constraints.
• Coordinate project activities, including requirements gathering, user acceptance testing (UAT), training, implementation and post-implementation support.
• Review and validate project deliverables, including functional specifications, system test plans and results, user guides and operations manuals.
• Plan and coordinate UAT with business users, ensuring that requirements are met and identified issues are resolved before implementation.
• Assess and manage system enhancement and maintenance requests, evaluating their impact, priority, feasibility and resource requirements.
• Monitor compliance with service level agreements (SLAs) for project delivery, system support and incident resolution.
• Identify, assess and manage project risks, issues and dependencies, and recommend appropriate mitigation measures.
• Ensure compliance with IT governance, quality management, security policies, standards and established development processes.
• Manage vendor performance and ensure compliance with contractual obligations, service commitments and project deliverables.

Requirements

• At least 7 years of project management skills, with proven experience managing project scope, budgets, schedules, risks, resources and stakeholder expectations.
• Hands-on experience managing at least two full project development life cycles, from requirements gathering and planning through testing, implementation and delivery.
• Degree in Information Technology, Computer Science, Information Systems or a related discipline is preferred.
• Experience in vendor and contract management, including monitoring vendor performance, managing deliverables and ensuring compliance with contractual obligations.
• Experience coordinating multiple vendors and cross-functional technical teams to achieve common project outcomes.
• Experience working within the Singapore Government environment, with familiarity in IT governance, procurement processes, budgeting, risk and compliance management, and security policies and standards, will be good to have.
• Strong analytical, conceptualisation, problem-solving and decision-making skills.
• Excellent organisational, coordination and people management skills, with the ability to manage multiple priorities effectively.
• Professional certifications such as PMP, ITIL or equivalent are advantageous.
• Knowledge of or hands-on experience in one or more of the following technical areas is good to have:
• Database Management: Oracle and/or Microsoft SQL Server, including real-time data replication technologies.
• API and Systems Integration: API management, system integration and interface management.
• Server Infrastructure: Windows and Linux server administration and management.
• Cloud Technologies: Amazon Web Services (AWS), including cloud architecture, deployment and operations.