Junior Supervisor (Cross Border)

Responsibilities:

Trade Operations Support

· Assist with daily cross-border shipment coordination by following established procedures and instructions.

· Update shipment records and trackers, and follow up with relevant teams on pending information or actions.

Customs & Documentation Support

· Monitor customs clearance progress and report delays or issues to the supervisor.

· Check that basic shipping, customs, duty, and tax documents are complete before submission.

· File trade documents accurately and follow up on missing or incorrect information.

Invoice & Payment Support

· Assist in checking invoices and supporting documents for completeness.

· Update payment records and follow up on approvals under the guidance of senior team members.

Coordination & Reporting Support

· Communicate routine updates and follow up with internal teams, brokers, and service providers.

· Maintain operational trackers and highlight delays, missing information, or unusual issues to the supervisor.

· Prepare simple status updates and reports using the required templates.

Requirements:

· Diploma or bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration, or a related discipline.

· Fresh graduates are encouraged to apply; relevant internship or part-time experience in logistics or operations is an advantage but not required.

· Basic proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Outlook.

· Good written and verbal communication skills, with the ability to follow instructions and work with different stakeholders.

Detail-oriented, organised, responsible, and willing to learn in a fast-paced working environment.