Customer Quality Engineering(Semicon Industry)

• Handle and responds on customer quality issue

• Define and implement Quality Assurance strategies for process stability, risk mitigation, and regulatory/customer compliance.
• Conduct process audits and internal layered audits, ensuring timely follow-up, verification, and closure of findings.
• Establish and enhance in-process control gates to strengthen risk mitigation.
• Train QA operators and engineers on customer-specific requirements, SOPs, and quality standards.
• Perform process, product, equipment, and recipe buy-off to ensure readiness and compliance before release.
• Conduct audits and ensure compliance with requirements.
• Review and approve Statistical Bin Limits (SBL), Statistical Yield Limits (SYL), Out-of-Control (OOC), and Out-of-Spec (OOS) events.
• Chair weekly Quality Deep Dive meetings with Operations to review performance, risks, and improvement actions.
• Drive defect reduction programs, Quality Control Circles (QCC), and Continuous Improvement Projects (CIP).
• Lead and validate 8D, FMEA, and RCA activities, ensuring robust CAPA implementation.
• Perform in-line quality audits, SPC monitoring, and process verifications to sustain control.
• Prepare, maintain, and ensure compliance of process quality documentation (Control Plans, FMEA, PPAP, APQP, and MSA deliverables).
• Identify and implement Poka-Yoke solutions and automation in quality checks.
• Ensure successful recertification and compliance to ISO 9001, IATF 16949, ISO 27001, ISO 15408 (Common Criteria), and ESD S20.20.
• Support customer audits, corporate automotive program requirements, and facilitate internal audits.
• Track, monitor, and achieve departmental KPIs, reporting progress to management.
• Lead or participate in process improvement initiatives, cross-functional task forces, and CIP reviews.
• Develop, maintain, and continuously improve operational specifications.
• Review, interpret, and implement customer requirements into internal processes.
• Develop and maintain QA databases, digital workflows, and control systems for efficiency and traceability

Job Requirements:

• Degree, Post Graduate Diploma or Professional Degree in Engineering (Electrical/Electronic) or equivalent.
• At least 3 year(s) of working experience in the Semicon industry -Must Have
• Experience in communicating with all level of customers will be advantageous

All Successful candidates can expect avery competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

1. Current and Expected Salary
2. Date of availability
3. Reason for leaving each job:

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• Tel: 69509745
• EA Licence Number: 02C4944
• EA Registration Number: R1108448
• EA Personnel: Tan Lili Gesse

JOB ID: GT/JK01008