Warehouse Assistant

Job Description & Requirements

You will operation a lean warehouse (yourself+ another person) where you

Execute daily operations while enforcing strict adherence to the system

You are expected to be hands-on (100%)

Key Responsibilities:

1. Daily Execution (Primary Responsibility)

• Execute picking, packing, and dispatch based on system-generated sheets

• Monitor customer feedback and answer customer queries.

• Process returns and refunds for e-commerce.

• Ensure all retail and e-commerce orders are fulfilled accurately and on time

• Ensure E-commerce listings have accurate stock numbers.

2. Inventory Accuracy

• Maintain high alignment between physical stock and system records

• Perform regular cycle counts and stock topups.

• Identify and report discrepancies immediately

3. Warehouse Organisation

• Maintain:

• Clean, structured picking zones

• Proper bulk storage areas

• Ensure fast-moving SKUs are easily accessible

• Prevent random placement of inventory

4. Dispatch Management

• Prepare shipments for:

• Retail fulfilment (cartons)

• E-commerce parcels

• Ensure correct labelling, packing, and handover

Requirements

• 2–4 years warehouse experience (hands-on required)

• Comfortable working in a structured, system-driven environment

• Strong attention to detail and accuracy

• Able to follow and enforce processes strictly

• Basic proficiency in Google Sheets / digital tools