Sales Operations Admin | FMCG, $3500 –$4500, 5 Days, West

Summary:

• 5-day work week (Roster Basis, Monday to Sunday)

• Working Arrangement: 4 Weekdays + 1 Weekend Day

• Location: Tuas / West

• Basic Salary: $3,500 – $4,500

• Company Shuttle Bus from Boon Lay MRT

Job Scopes:

• Process and verify purchase orders, invoices, pick lists and related documents to ensure accuracy.

• Upload customer orders into internal systems and customer portals within operational deadlines.

• Coordinate with internal departments to ensure smooth order processing and timely deliveries.

• Handle customer enquiries, order requests, quotations and delivery arrangements via phone, email and WhatsApp.

• Monitor and follow up on urgent orders, delivery issues and order fulfilment matters.

• Liaise with Warehouse, Logistics, Sales and other departments to resolve operational issues.

• Maintain accurate order records, pricing information and supporting documentation.

• Handle post-delivery matters, including exchanges, returns and delivery discrepancies.

• Prepare customer quotations based on approved pricing and sales guidelines.

• Provide relevant supporting documents, including product specifications, Halal Certificates and Certificates of Analysis.

• Coordinate internal communication channels to ensure smooth daily operations.

• Provide backup support for Customer Service duties during peak periods or manpower shortages.

• Perform other administrative and operational duties as assigned.

Job Requirements:

• Minimum 2 years of relevant experience in B2B Customer Service, Sales Administration, Order Processing or related functions.

• Experience in FMCG, Food Service, Distribution or Trading industries is an added advantage.

• Proficient in Microsoft Office applications, particularly Excel.

• Experience with SAP, ERP or Order Management Systems is advantageous.

• Comfortable working on a roster basis, including weekends and Public Holidays when scheduled.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Tee Jing Yu (R26163250)